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Return Policy

Return & Refund Policy

Customer satisfaction is our priority.

Returns are accepted only in the following cases:

  • Wrong product delivered
  • Damaged product received
  • Expired product received
  • Missing items in the order

Customers must report the issue within 24 hours of delivery.

Products should remain unused and in their original packaging.

Perishable items, opened food products, personal care items, and hygiene products generally cannot be returned unless they are damaged or delivered incorrectly.

After verification, eligible refunds will be processed within 5–7 business days through the original payment method or store credit, as applicable.

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